Frequently Asked Questions
What materials do you use?
All pieces are made from 316L stainless steel.
Are your products waterproof?
Yes, they are waterproof, sweatproof and corrosion resistant.
Do your products fade or discolor?
No, stainless steel maintains its shine and color.
Are your products one size?
Yes, all our products are designed in one size.
Does it come in gift packaging?
Yes — every product is discreetly delivered in our signature presentation, designed to feel like a gift.
Do you offer free shipping?
Yes, we offer free standard shipping in the Benelux.
How long does delivery take?
Orders from NL arrive in 1 to 3 business days.
Orders from BE/LU arrive in 2-4 business days.
My order arrived damaged. What should I do?
Email us immediately with a photo at support@riete.eu.
Can I track my order?
Yes, you will receive a tracking link once your order is shipped.
What is your return policy?
You can return your order within 30 days if the product is unused and in original packaging.
How do I start a return?
Email us at support@riete.eu with your order number.